16 June 2023

Exchange online - Add an email alias through Active Directory Azure AD Connect

Overview

If you do not add the aliases via the authority of the record, IE, on-prem AD, when syncing via Azure AD connect, then the aliases may get removed the next sync from Exchange Admin.

To fix them you need to add via the proxyAddresses attribute in Active Directory

Open Users control panel

Menu for Active Directory Users and Computers

Enable advanced features

Enable Advanced Features

Open attribute editor

View Tab Attribute Editor

Edit proxy address

View proxyAddresses in list

Add emails

Use capital SMTP: for primary email and lowercase smtp for aliases.

View proxyAddresses in list

Confirm in Azure AD once synced

Azure Active Directory User Emails before sync

Azure Active Directory User Emails confirmed sync

tags: office365 - exchange - azure - active directory